Effective Date: January 19, 2026

SAC Commercial Parts (“we”, “us”, or “our”) operates an ecommerce website that provides commercial vehicle parts and related services (the “Site”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our Site.

1. Information We Collect

When you visit or interact with our Site, we may collect the following types of information:

a) Personal Information

• Name

• Billing and shipping address

• Email address

• Phone number

• Payment information (processed securely by third-party payment providers)

• Account login details (if you create an account)

b) Order & Transaction Information

• Products purchased

• Order history

• Returns, refunds, and warranty information

c) Technical & Usage Information

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on the Site

• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill orders

• Communicate with you about orders, accounts, or inquiries

• Provide customer support

• Improve our website, products, and services

• Detect and prevent fraud or misuse

• Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell your personal information. We may share your information with trusted third parties only as necessary to operate our business, including:

• Payment processors (e.g., credit card providers, PayPal, Stripe)

• Shipping and logistics providers

• Website hosting and analytics services

• Accounting, legal, and compliance providers

All third parties are required to handle your data securely and only for the purposes specified by us.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

• Enable core website functionality

• Remember user preferences

• Analyze traffic and site usage

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the Site.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict certain processing

• Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

SAC Commercial Parts
Email: ecommerce@sactrucks.co.za